Careers

Customer Service Representative

Job description

About us:

At Les Fermes Valens, sustainable agriculture means not only great respect for nature and animals, but also for human beings. We want to offer fresh, organic products to people who care about their health, who are looking for a healthy diet and who encourage buying local.
Located 30 minutes from Salaberry-de-Valleyfield and 40 minutes from Châteauguay, Les Fermes Valens is growing rapidly and is looking for a candidate who wants to join a dynamic team that takes pride in what it does!

Main duties and responsibilities:

  • Answer calls and handle requests from existing and future customers.
  • Contact customers to take orders.
  • Enter orders, check product availability and prepare preparation orders.
  • Meet with retailers and potential customers identified by you. (1-2 per month)
  • Prepare, present and follow up on bids.
  • Help organize in-store promotions.
  • Ensure customer satisfaction.
  • Collaborate on marketing activities.
Skills required:

  • Excellent verbal and interpersonal communication skills.
  • Excellent oral and written communication skills in English and French, as we have unilingual English customers whom we want to serve well.
  • Courtesy, patience, team spirit and professionalism towards customers.
  • Resourceful, organized and detail-oriented.
  • Creative
  • Be proactive
  • Versatile

Schedule :

Monday, Tuesday, Wednesday and Thursday (1/2 day).

Compensation: $19.00 to $22.00 per hour

Advantages :

  • Equal RRSP contribution
  • On-site parking

 Schedule :

  •  Day shift

 Job location: On-site


      Send your CV to: admin@fermesvalens.com