Careers
Customer Service Representative
Job description
About us:
At Les Fermes Valens, sustainable agriculture means not only great respect for nature and animals, but also for human beings. We want to offer fresh, organic products to people who care about their health, who are looking for a healthy diet and who encourage buying local.
Located 30 minutes from Salaberry-de-Valleyfield and 40 minutes from Châteauguay, Les Fermes Valens is growing rapidly and is looking for a candidate who wants to join a dynamic team that takes pride in what it does!
Main duties and responsibilities:
- Answer calls and handle requests from existing and future customers.
- Contact customers to take orders.
- Enter orders, check product availability and prepare preparation orders.
- Meet with retailers and potential customers identified by you. (1-2 per month)
- Prepare, present and follow up on bids.
- Help organize in-store promotions.
- Ensure customer satisfaction.
- Collaborate on marketing activities.
- Excellent verbal and interpersonal communication skills.
- Excellent oral and written communication skills in English and French, as we have unilingual English customers whom we want to serve well.
- Courtesy, patience, team spirit and professionalism towards customers.
- Resourceful, organized and detail-oriented.
- Creative
- Be proactive
- Versatile
Schedule :
Monday, Tuesday, Wednesday and Thursday (1/2 day).
Compensation: $19.00 to $22.00 per hour
Advantages :
- Equal RRSP contribution
- On-site parking
Schedule :
- Day shift
Job location: On-site